General Information and Policies

General Information:

Please arrive at least 10-15 minutes in advance of your scheduled appointment to ensure that our services run as smoothly as possible. Arriving late for any service(s) may require a reduced appointment time or cancellation of your appointment. Full price for each treatment reserved will be charged for late appointments.

Hours of Operation:

Monday – Thursday 10am – 7pm; NEW: Friday - Saturday 9am - 9pm; Sunday 12pm - 5pm
*Hours are subject to change without notice – please call to confirm hours of operation.

Lunch/Beverage Options:

Lunch Includes - Green Salad topped with Cherry Tomatoes, Strawberry Slices, Sunflower Seeds, Dried Cranberries, and Carrots. Served with Chicken Caesar Pasta Salad.

Complimentary Snacks - Cookies, Crackers, Nuts.

Beverages- Chilled Sweet Tea, Chilled Green Tea, Orange Juice, Water, Hot Tea, Hot Chocolate (seasonal), and Instant Coffee.

Wine List- (must be 21 or older with valid photo ID): Chardonnay, Merlot, Moscato, Sparkling Wine, Sweet Red, and Mimosas.

*Subject to change without notice please call to confirm menu.

Cancellation Policy:

A credit card is required to reserve all spa services. If you do not have a credit card or you do not wish to provide us with this information, you may come in as a walk-in. To maintain fairness for all of our clients, all appointments rescheduled or cancelled with less than 24 hours notice will be charged the full price for each treatment reserved. Spa packages with 3 or more services requires 48 hour cancellation notice.

Methods of Payment:

We accept VISA, Mastercard, American Express, cash, checks, debit cards, travelers checks and money orders. We also accept SpaFinder and SpaWish gift cards.

Walk-ins:

Walk-ins are welcome. However, please call ahead for availability. We highly recommend appointments as some of our services are only offered during specific days/times of the week.

Children:

Children under the age of fourteen are not allowed in the spa during time of service, unless the child is receiving an appointment with parent supervision.

Gift Cards:

Gift cards are available online or at our spa. Please remember that gift cards are valid for exactly 5 years after the date of purchase. Gift card purchases are not refundable.

Gratuities:

Gratuities are not included in any of our pricing. However, gratuities are greatly appreciated for exceptional service

Series Purchases:

Some treatments are best when purchased in a series. We offer discounts for certain services when purchasing a series. Please inquire for more details.

Spa Parties:

Spa Parties (groups of 5 or more): To ensure that your services run smoothly, we will need a complete list of people attending and services requested, along with a 50% deposit, at least 7 days in advance of your appointment. The deposit is non-refundable only in the case of a cancellation or reschedule with less than 72 hours, or 3 days, notice. Each member of your party will receive a 10% discount off the full price of all services if the average total per person is less than $100. If the average total per person is $100 or more, everyone will receive a 20% discount off the full price of their services. Discounts cannot be combined. A 30min block of time in our Quiet Room will be scheduled so all members of your party will be able to spend time together at the spa. All other services will be scheduled according to resource availability. More Quiet Room time may be scheduled, pending availability, at an additional charge. Additional Quiet Room time must also be requested at least 7 days in advance of appointment. 18% gratuity will be automatically added to all services.

Preferences:

Ensuring you are comfortable is very important to us. If you have any specific preferences regarding your treatment, please notify the spa coordinator when booking the appointment. We will try to accommodate all requests. If you have a gender preference for your technician, please mention when booking your appointment. Cancellation policy will apply on day of service.